How to Set up Your New HMRC Personal Tax Online Account Government Gateway with HMRC?

A Complete Step-By-Step Guide for UK Taxpayers in 2026

15 min read
Updated February 2026
By Taxwise Accountancy Team

Setting up your HMRC Personal Tax Account is essential for managing your UK tax affairs online. This comprehensive guide walks you through every step of creating your Government Gateway account, from gathering the required documents to accessing your new personal tax account.

Whether you need to submit a Self Assessment tax return, check your tax code, claim tax refunds, or manage your tax credits, your HMRC online account is your gateway to all HMRC digital services.

1

Step 1 of 12

Get Your Documents Together

Getting your documents ready beforehand makes the process much smoother. Grab a cup of tea and find the following:

Required Documents Checklist:

  • Mobile Phone

    For receiving security verification codes

  • Email Address

    One you can access easily for verification

  • National Insurance Number

    Your unique NI number (format: AB123456C)

  • Date of Birth & Address

    Your current residential address details

  • Recent Payslip or P60

    Latest payslip or P60 from your employer

  • Valid UK Driving Licence

    Current UK photocard driving licence

  • UK Passport

    Valid UK passport for identity verification

Pro Tip:

Have all these documents ready before you start. The registration process may time out if you take too long to find information.

Gathering required documents for HMRC Personal Tax Account setup including mobile phone, email, National Insurance number, and identification documents
2

Step 2 of 12

Go to the Official GOV.UK Website

GOV.UK Personal Tax Account homepage showing the Start now button to begin HMRC account registration

Follow the link below and head to the official Government website and click the green button to 'Start now'.

Official HMRC Website

Always ensure you're on the official GOV.UK website. The URL should start with https://www.gov.uk

Visit GOV.UK Personal Tax Account

Security Warning:

Beware of fake HMRC websites. Never enter your details on sites that don't have the official GOV.UK domain. HMRC will never contact you via email asking you to click links to update your details.

3

Step 3 of 12

Scroll Down and Click "Start now"

On the Personal Tax Account page, scroll down and look for the green "Start now" button. This will begin the registration process.

The button is typically located below the description of what you can do with your personal tax account.

Screenshot showing the Start now button on GOV.UK Personal Tax Account page
4

Step 4 of 12

Under New Users, Click "Create sign in details"

Government Gateway sign-in page showing Create sign in details option for new users

You'll be taken to the Government Gateway sign-in page. Under the section "New users of Government Gateway", click the "Create sign in details" link.

What is Government Gateway?

Government Gateway is the secure sign-in system used to access various UK government services online, including your HMRC tax account, self-assessment, and other digital services.

5

Step 5 of 12

Enter and Verify Your Email Address

You'll first be prompted to enter your email address. You'll then receive a verification code. Once you've entered that code and it has been accepted, click 'Continue'.

1

Enter your email address

Use an email you check regularly

2

Check your inbox

Look for an email from HMRC with a verification code

3

Enter the code

Type the verification code and click Continue

Email verification screen showing where to enter verification code sent by HMRC
6

Step 6 of 12

Enter Your Name

Government Gateway registration form showing name entry fields

You'll then be asked to enter your full name exactly as it appears on your official documents.

Important:

Enter your name exactly as it appears on your passport, driving licence, or other official ID documents to avoid verification issues later.

7

Step 7 of 12

Create a Password and Keep a Record

You'll be prompted to set a strong password (10 characters or more). This password will be used to access your account in the future.

Password Requirements:

  • Minimum 10 characters long
  • Include uppercase and lowercase letters
  • Include at least one number
  • Include special characters (e.g., !, @, #, $)
  • Avoid common words or personal information

Security Tip:

Store your password securely in a password manager. Never share it with anyone, even if they claim to be from HMRC.

Password creation screen showing requirements for creating a strong Government Gateway password
8

Step 8 of 12

You've Got Your Government Gateway ID

Confirmation screen displaying the Government Gateway user ID after successful registration

Your HMRC Government Gateway user ID will be shown on the screen and an email will be sent. Please keep a copy of this ID and remember the password you have used.

Save Your Gateway ID

Your Government Gateway user ID is a unique 12-digit number. You'll need this every time you sign in to your personal tax account.

What to do now:

  • Take a screenshot of your ID
  • Write it down in a secure place
  • Check your email for confirmation
9

Step 9 of 12

Choose the Type of Account You Need

You'll now be asked to choose which type of personal tax account you'd like to create. As you are creating your personal tax account, select the first option:

Individual

For personal tax accounts, tax credits, Self Assessment, and Child Benefit

Other account types available:

  • Organisation: For businesses, charities, and partnerships
  • Agent: For accountants and tax agents representing clients
Account type selection screen showing Individual, Organisation, and Agent options
10

Step 10 of 12

Set up Additional Security with Your Mobile Number

For additional security, you'll need to set up two-factor authentication using your mobile phone number. This adds an extra layer of protection to your account.

Two-Factor Authentication Process:

1

Enter your mobile number

Include the country code (e.g., +44 for UK)

2

Receive SMS code

A verification code will be sent via text message

3

Enter the code

Type in the 6-digit code you received

Why is this important?

Two-factor authentication significantly improves your account security. Even if someone obtains your password, they won't be able to access your account without your phone.

Mobile phone number verification screen for two-factor authentication setup
11

Step 11 of 12

Enter Your Details and Verify Yourself

Identity verification screen showing personal details and document verification process

Now you'll need to verify your identity by entering your personal details and providing information from your documents.

Identity Verification Details:

  • National Insurance number
  • Date of birth
  • Current address details
  • Information from P60 or recent payslip
  • UK passport or driving licence details

Note: Have all your documents ready. The session may time out if you take too long to complete this step.

12

Step 12 of 12

You're Ready to Use Your Personal Tax Account

Congratulations!

Your account is now active

Your HMRC Personal Tax Account has been successfully created. You can now access all HMRC online services using your Government Gateway ID and password.

What You Can Do Now:

  • File your Self Assessment tax return online
  • Check your tax code and personal details
  • Claim a tax refund
  • Track your tax payments and statements
  • Update your personal information
  • Manage your tax credits and benefits
Successfully created HMRC Personal Tax Account dashboard showing available services

Frequently Asked Questions

Common questions about setting up your HMRC Personal Tax Account

Need Help with Your Tax Affairs?

Setting up your HMRC account is just the beginning. Let our expert accountants at Taxwise Accountancy help you manage your tax obligations efficiently.

Whether you need help with Self Assessment, tax planning, bookkeeping, or general accounting advice, our experienced team in Milton Keynes and Luton is here to support you.

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